Order and Shipping Policy

Shipping Policy Summary

1. Shipping Locations:

   "Currently offering shipping exclusively within the United States. International shipping services will be available soon

2. Shipping Times:

   • Processing Time: Typically 2 to 3 business days, with potential delays during peak seasons.
   • Shipping Time: Varied estimates based on location and chosen method.
     
     

3. Shipping Rates:

   • Domestic: Calculated by order value, weight, and chosen method.
   • International: Varies by location, package weight, and selected method.
     
     

4. Order Tracking: Receive a tracking number via email for order monitoring.

5. Order Status and Updates: Check status through Cottonburg account or contact support. Email notifications for updates.

6. Customs and Import Duties: International orders may incur additional duties, taxes, or fees as per destination regulations.

7. Lost or Stolen Packages: Cottonburg not liable for packages marked as delivered. Ensure accurate shipping details.

8. Returns and Refunds: Refer to Return Policy for instructions and eligibility.

Contact Information:

• Email: info@cottonburg.com
• Phone: 1-832-702-2476

For queries or concerns about our shipping policy, contact us via email or phone.